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Support

We're here to help you get the most out of DreamRead.

Contact Us

Have a question, found a bug, or want to suggest a feature? Send us an email and we'll get back to you as soon as possible.

support@dreamread.app

Frequently Asked Questions

Does Sleep Detection require Apple Watch?

Yes, Sleep Detection uses heart rate data from Apple Watch. The audio player, library, and all other features work without Apple Watch.

What audio formats are supported?

DreamRead supports MP3, M4A, M4B, FLAC, WAV, AIFF, OGG, Opus, and AWB files.

How do I import audiobooks?

Tap the import button in the Library tab to open the Files app. You can import individual files or entire folders. DreamRead also includes a built-in catalog of free audiobooks via LibriVox.

Sleep Detection paused too early / didn't pause at all

You can adjust the sensitivity threshold in Settings → Sleep Detection. Try a lower percentage (e.g. 6%) if the app doesn't detect sleep, or a higher one (e.g. 15%) if it triggers too early.

My progress wasn't saved

DreamRead saves your position automatically every few seconds during playback. If progress was lost, make sure the app wasn't force-quit during playback.

What's included in Premium?

Premium unlocks Sleep Detection via Apple Watch, advanced playback controls, unlimited listening stats, sleep session quality info, and unlimited books, bookmarks, and folders. Plans: $6.99/month or $39.99/year with a 7-day free trial.

How do I cancel my subscription?

Open Settings on your iPhone → tap your Apple ID → Subscriptions → select DreamRead → Cancel Subscription. You'll keep access until the end of the current billing period.

How do I restore my purchase?

Open DreamRead → Settings → tap "Restore Purchases". This is useful if you reinstalled the app or switched devices.